FAQ

Frequently Asked Questions (FAQ)

When will I receive my order?

Orders are processed within 1–3 business days. After shipping, delivery usually takes up to 15 business days depending on your location.

Do you ship internationally?

Yes, we ship worldwide. Shipping times and costs may vary depending on your destination.

What is your return policy?

You may request a return within 30 days of receiving your item. The product must be unused and in its original packaging.

Do I have to pay for return shipping?

Yes, unless the return is due to an error on our part (e.g. wrong or damaged item).

How can I contact customer support?

You can reach us at [your email address]. We aim to respond within 24–48 hours.