Return Policy

At BST HAV, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may request a return within 30 days of receiving your item.

Eligibility for Returns
To be eligible for a return:

  • The item must be unused, in its original condition, and in the original packaging.

  • Proof of purchase (receipt or order number) is required.

  • Items that are damaged due to misuse, or returned without original packaging, may not be eligible for a full refund.

How to Request a Return
To start a return, please contact us at [your email address] with your order details. Our team will guide you through the return process.

Refunds
Once we receive and inspect your returned item, we will notify you about the status of your refund. If approved, a refund will be issued to your original payment method within a few business days.

Return Shipping
Customers are responsible for the cost of return shipping unless the return is due to an error on our part (e.g. wrong or defective item).

Questions?
If you have any questions about our return policy, feel free to contact our support team .